The following is based on a blog entitled “Artificial Intelligence is Not the Answer” written by John Francis.
Here is a major problem for any company today: A company’s success or failure rests on the people that they employ. But securing and cultivating employees that add real value to your business is no easy task. In today’s job market you have low unemployment numbers and potential employees who are extremely discerning. Complicating things further is the fact that people are, by nature, ever-evolving and dynamic entities and are difficult to truly understand. No wonder companies find it challenging to hire quality employees. Many are in an anxious position when it comes to their hiring needs and growth plans.
Artificial Intelligence (AI) Platforms Cannot Read People
So, what to do if I am a CEO of a growing company and need to hire excellent talent to ensure success? Well, lately there has been an onslaught of Artificial Intelligence (AI) platforms that claim, with their unique algorithm, that you will be able to safely determine the success or failure of your next hire. Experience tells me that you shouldn’t be fooled by this simplistic claim to such a complex problem.
I understand the pressures to get the hiring process right. But to apply and rely on a logical algorithm to understand the complexity of people and to expect success is a fool’s game. Here is a truism: People are continually changing, we are dynamic creatures with multiple layers of intricacies. Any attempt at understanding the true essence of a person, an understanding that aims to provide certainty, is never possible.
HR Technology does help to streamline processes well but AI algorithms can’t replace human understanding.
Empower Management Team
All is not hopeless though. Twenty-five years of toil has told me one thing: you need to invest in the time needed to get the hiring done right. There are no shortcuts. AI is not the elixir some would like to proclaim nor are job sites that proclaim bountiful qualified candidates at the click of a mouse the answer either. The adage remains true, if it sounds too good to be true it usually is.
Success lies with CEOs empowering their managers and providing them with the proper amount of time and
resources to hire the right person. Hiring must be a collaborative, team effort. You will need to do your due diligence, trust your professional instincts and not rush the process.
Innovative Partnerships
Your management team will be stretched, that is a reality of running a business. Partnering with a professional firm can be a very beneficial arrangement but make sure that any relationship is a true business partnership. Don’t be hoodwinked into any quick-fix sales promises; rather, seek the innovative partner that offers
solutions. A partner seeks to assist while you unearth quality candidates.
In a nutshell, companies must invest the time needed to bring the best people into their company. However you decide to proceed, be it through internal management handling the process or outsourcing your needs to a professional firm, there simply are no easy steps in the hiring process. Remember, people are complex and take time to understand. Your company’s success is worth it.
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